1. Scope of our Privacy Policy
This privacy policy covers this website and Velvet Med's procedures. Velvet Med respects the user’s privacy and processes their personal data in accordance with the laws in force. The data will not be processed for any purposes other than those specified here. Velvet Med reserves the right to update or modify its Privacy Policy at any time, especially to adapt it to legislative changes.

2. Why do we collect the user’s personal data?
The data collected in website forms is intended solely for the processing of user requests, orders and statistical analysis.

3. Does Velvet Med use the personal data collected for Direct Marketing?
Velvet Med will not use your personal data to send you any unsolicited mail the content of which has not received your explicit consent. Velvet Med will not sell or trade your data with third parties.

4. Who has access to your personal data?
Velvet Med will not disclose any personal data of its Customers and Users to third parties without their consent, except when required by law.

5. Where is User data stored?
Velvet Med stores its customers’ and Users’ data on its servers in Portugal. These servers are protected and maintained according to the highest standards and in compliance with applicable privacy laws. If you wish to be removed from our database, you may exercise this right by contacting us through the various means available on the site.

6. Does Velvet Med use cookies on its Website?
The Velvet Med website uses cookies in some areas. Cookies are files that store information on the user’s hard disk or browser, allowing websites to know that you have visited them before. You can configure your browser to refuse cookies, but in this case, the website, or parts of it, may not function properly. Cookies are used to monitor and analyse website use, allowing Velvet Med to provide the best user experience.